UptimeRobot offers a flexible subscription cancellation policy, allowing you to terminate your upgraded subscription at any time without incurring fees for subsequent renewal periods. Additionally, UptimeRobot provides a 10-day money-back guarantee for customer satisfaction, ensuring refunds for new subscriptions or upgrades made within this time frame.

The only exception to this policy is if you request a cancellation within 10 days of payment. If you have made a payment within the last 10 days, only this payment is eligible for a refund.

To initiate a refund request, contact UptimeRobot's support team within the applicable 10-day window, providing relevant details about your subscription or renewal. The team will review your request and process it accordingly if it meets the policy criteria.