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How to Add Team Members to Your UptimeRobot Account

Learn how to add team members to your UptimeRobot account to share monitor access, manage alerts, and collaborate efficiently.

Updated over a month ago

In UptimeRobot, you can easily add team members to your account, either during the upgrading process or later through the 'Team Members' section in your dashboard. Here are the steps to add a team member:

1. Adding Seats: During an upgrade, you'll get the option to add additional seats, which determines how many team members you can invite.
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If you decide to add more members later, you can purchase more seats from the 'Team Members' section in your dashboard.
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2. Inviting Team Members: Go to the 'Team Members' section in your dashboard and click on the 'Invite Team Member' button. Enter the member's email address.

3. Assign Roles: Choose the type of role you want to assign. This determines the level of access they can have to your monitors. In the case of the 'notify-only' role, you can define in the next steps for email and phone number, which type of notifications they should receive (UP, Down, SSL & domain expiry). In other cases, login seats with their own access will adjust these options in their account. UptimeRobot also distinguishes between 'teammates,' who may have broader access permissions, and 'sub-users,' who may have more restricted roles based on specific assignments.

4. Enter Phone Number: You also have the option to add their phone number.

5. Verification: An invitation email complete with a verification link will be sent to the team member. They need to click on this link to confirm their email. At the same time, if you've added a phone number, a verification code will be sent via SMS to this number. You'll need to enter this code in the dashboard to complete the verification.

6. Assign Monitors: Once the contact details are verified, you can assign your team member to the specific monitors for which they should receive notifications. Additionally, you can use the 'Bulk Actions' feature in the dashboard to efficiently assign multiple monitors to a team member at once, streamlining the process.

By following these steps, you can ensure that all relevant team members have the appropriate level of access to your monitors.

Managing Notifications for Sub-users

  1. Log In to the Web Dashboard:

    • Sign in to the UptimeRobot web dashboard.

  2. Select Monitors for Notification:

    • Identify and select the monitors for which the sub-user should be alerted.

  3. Enable Push Notifications via Bulk Actions:

    • Use the 'Bulk Actions' feature to enable push notifications specifically for the sub-user for the selected monitors.

  4. Save and Verify Settings:

    • Save these changes to ensure the sub-user receives alerts through the configured channels. This additional method enables specific notification management for sub-users, ensuring clearer communication of vital monitor updates. Beyond initial setup, UptimeRobot offers tools for ongoing notification management, such as customizing notification preferences and using bulk actions to efficiently manage alerts for both team members and sub-users.

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